A Division of Vacations To Go
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Speak to a Galapagos Cruise Specialist 877-828-4774 |
To reserve a Brendan tour, a non-refundable deposit is required at the time of booking. Exact deposit amounts and final due dates differ according to region of travel and type of travel, and can be determined by using the chart below.
| Tours | Deposit Amount | Final Payment Due Date |
| Europe (except Greece) | $200 per person | 47 days before departure |
| Greece | $150 per person | 65 days before departure |
| River Cruises | $200 per person | 90 days before departure |
| Africa | $150 per person | 65 days before departure |
| South America, USA, Canada | $200 per person | 65 days before departure |
| Amazon/Galapagos cruises | $450 per person | 65 days before departure |
| Patagonia cruises | $400 per person | 45 days before departure |
| Antarctica cruises | $600 per person | 95 days before departure |
Brendan reserves the right to cancel the reservation if payments are not received within the specified periods.
Cancellation and refund policies vary, with penalties increasing as the departure date approaches. If cancellation in writing is received, Brendan will assess the following penalties:
| Tours | Days Prior to Sailing Date | Cancellation Charge |
| Europe (except Greece) |
46+ days prior to departure 45-22 days prior to departure 21-8 days prior to departure 7-1 day(s) prior to departure On departure day and later |
Deposit 20% of total price 30% of total price 80% of total price 100% of total price |
| Greece |
66+ days prior to departure 65-45 days prior to departure 44-15 days prior to departure 14-day of departure and after |
Deposit 25% of total price 50% of total price 100% of total price |
| Symphony/Artistry cruises |
90+ days prior to departure 89-60 days prior to departure 59-30 days prior to departure 29-1 day(s) prior to departure On departure day and later |
Deposit 35% of total price 50% of total price 80% of total price 100% of total price |
| Africa |
66+ days prior to departure 65-22 days prior to departure 21-8 days prior to departure 7-1 day(s) prior to departure On departure day or later |
Deposit 20% of total price 30% of total price 50% of total price 100% of total price |
| South America |
66+ days prior to departure 65-22 days prior to departure 21-8 days prior to departure 7-1 day(s) prior to departure On departure day and after |
Deposit 20% of total price 30% of total price 50% of total price 100% of total price |
| Amazon/Galapagos cruises |
66+ days prior to departure 65-31 days prior to departure 30-day of departure and after |
Deposit 50% of total price 100% of total price |
| Patagonia cruises |
45+ days prior to departure 44-30 days prior to departure 29-15 days prior to departure 14-day of departure and after |
Deposit 25% of total price 50% of total price 100% of total price |
| Antarctica cruises |
120+ days prior to departure 119-91 days prior to departure 90-day of departure and after |
Deposit 25% of total price 100% of total price |
| USA & Canada (except Canada Rail tours) |
65+ days prior to departure 64-31 days prior to departure 30-16 days prior to departure 15-3 days prior to departure 2- day of departure and after |
No penalty 30% of total price 40% of total price 50% of total price 100% of total price |
| Canada Rail tours |
65+ days prior to departure 64-31 days prior to departure 30-3 days prior to departure 2- day of departure and after |
No penalty 40% of total price 60% of total price 100% of total price |
"Departure day" is considered the date Brendan services begin.
Cancellation charges apply to extra nights prior to and after the tour. Flight changes after deposit is received or flight cancellations after tickets are issued incur airline revision and airline cancellation fees. For air-inclusive tours cancelled after receipt of tickets, refunds will be processed after return of tickets. Optional tours cannot be refunded after purchase.
If Brendan cancels a tour, they will re-book passengers on the same tour with a different departure date or a similar tour. All re-bookings are subject to availability. If that tour is unacceptable, Brendan will refund all monies paid to Brendan; there is no additional liability. Brendan cannot assume responsibility for any additional costs or fees relating to the issuance and/or cancellation of air tickets or other travel arrangements not made through Brendan.
A handling fee of $30 per person will be charged for any alterations or revisions. Spelling corrections to clients' names after air tickets have been issued are subject to airline revision fees. Courier delivery costs will also apply if any changes are necessary within five weeks prior to tour departure. A change of tour date or tour itinerary within 45-65 days of departure (depending on itinerary) will be treated as a cancellation and new booking; regular cancellation fees apply.
Timetables and rates are subject to change, and exceptions may apply for holiday departures; please confirm payment and cancellation policies with your Vacations To Go travel counselor at time of booking. Deposit, payment and cancellation terms may differ for group bookings.
Purchase of the CSA Insurance Plan may reduce or eliminate the cancellation and interruption fees outlined above. For more information please call your Vacations To Go travel counselor.
| 877-828-4774 |
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